In these terms and conditions “The Client” means the person, firm or company who commissions the services of Tale London by commissioning Tale London to undertake work “the project” on their behalf, the client agrees that these terms and conditions of trading define our working relationship. All projects, services or goods that Tale London may be instructed to produce or provide for the client will be subject to the following:

1. Commencement of Work

1.1. Work on a project will commence after payment of the Tale London project engagement invoice by The Client. Acceptance of the fee proposal and payment of subsequent engagement invoice is deemed to include acceptance of these terms of business.

2. Quote Validation

2.1. Quotations are valid for 30 days from the date of issue. If, however, the terms of reference or brief are changed, Tale London reserves the right to revise the quotation.

3. Value Added Tax

3.1. VAT will be charged to the invoice at the current government rate where applicable.

4. Payment

4.1. Unless otherwise agreed by Tale London, clients will be required to pay 50% of the project fee before work can commence and all subsequent balances due are payable upon artwork approval. Tale London reserve the right without notice to charge interest on past due balances at the rate of 12% per annum or 1% per month. Tale London reserve the right to refuse completion or delivery of work until past due balances are paid. The client shall pay Tale London fees, charges and expenses directly or indirectly incurred in obtaining or otherwise enforcing payment of outstanding accounts.

5. On Hold or Cancellation

5.1. In the event of cancellation or a project being put on hold by The Client for any period of time, after acceptance of the fee quotation, Tale London shall be entitled to charge part of the project fee, based upon the costs incurred by Tale London to date. This will be in the form of a part invoice.

6. Rights of Ownership

6.1. Tale London will retain title to all design and artwork collateral it has created in relation to the project, including any printed material and digital media communications, until payment for the project is received in full from The Client. Tale London will endeavor to archive projects for a period of 6 months after the delivery. Thereupon, Tale London reserve the right to discard them without notice to The Client.

Upon payment of the closing balance, Tale London hereby grants to Client, Client’s Agents and Allowed Affiliates(as defined below) a nonexclusive, nontransferable, royalty-free license to use, reproduce, distribute and publicly perform and display the Tale London Works solely to promote, market and advertise the Project and Client. For the purposes only of this Section, “Client’s Agents” means public relations firms, marketing firms, advertising firms, sales agents and leasing agents engaged by Client to promote the Project or Client.

7. Exclusion of Liability

7.1. “Nothing in these conditions shall limit or exclude Tale London’s liability for: a) death or personal injury caused by its negligence, or the negligence of its; i) employees, agents or subcontractors; b) fraud or fraudulent misrepresentation; or c) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).

7.2. Subject to the above exceptions, Tale London shall under no circumstances whatever be liable to The Client, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract; and Tale London’s total liability to The Client in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the total of the contract fees for the project.

7.3. The terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract. This clause shall survive termination of the Contract.”

8. Revisions and Amendments

8.1. New work requested by The Client and performed by Tale London after a quotation has been approved, is considered a revision or alteration. If the brief changes to an extent that substantially alters the specifications described in the original quotation e.g. significant alterations to FF&E, architecture, or results in any abortive works, we will submit a revised quotation to you, and a revised additional fee must be agreed to by both parties before further work proceeds.

9. Errors and Omissions

9.1. It is The Client’s responsibility to check proofs carefully for accuracy in all respects, including but not limited to prices, dimensions and distances. Tale London is not liable for errors or omissions. The Client’s signature or that of his/hers.

Authorised representation is required on return of all proofs or artwork or written confirmation via e-mail prior to release for printing or other implementation.